Brief introduction
Management is essentially a control system, so there must be a feedback mechanism in place.
Feedback is a crucial aspect of cybernetics, as it allows for the control system to send information out and receive the result of the action, which in turn affects the re-output of the information and helps to achieve the intended purpose.
The cause and effect relationship is established through feedback, as results from the initial cause become new causes for subsequent results. This creates a continuous loop between cause and outcome.
Feedback helps to establish a close relationship between causality and purpose, as it enables the system to achieve a common functional goal.
In a constantly changing environment, the success of management depends on the presence of sensitive, accurate, and powerful feedback.
This is the principle of feedback in modern management.
Classification
Feedback can be divided into positive and negative feedback. Positive feedback amplifies the impact of the system’s input on the output, while negative feedback reduces it.
The ultimate goal of feedback is to respond to changes in objectives.
When applying feedback in a management system, there are various control methods that can be used, depending on the target set by the system.
If the target is constant, the control is referred to as “simple control”.
If the target changes over time, it is called “program control”.
If the target depends on other variables, it is known as “tracking control”.
And if the goal is to reach the maximum or minimum value of a function, it is called “best control”.
In modern management, the feedback principle is used to significantly improve the functionality of the enterprise management system, increase efficiency, enhance cohesion, drive, and competitiveness within the enterprise, and promote self-sustaining development and a virtuous cycle for the enterprise.
Fundamental
In general, the system has a natural influence from the beginning to the middle and the end, but not from the end to the beginning.
However, to improve system functionality, feedback links are often established to allow for the end to have an impact on the beginning.
A positive feedback closed-loop management system is used to enhance business management. When certain feedback conditions are met, a feedback cycle and path are established to create a pulsing stream of benefits at the beginning of the system, strengthening its functionality and enhancing intermediate and end functions.
As the overall system improves, the loss of benefits will decrease and profits will increase, resulting in a net gain. The increase in system benefits will then lead to an increase in feedback benefits, leading to a self-sustaining virtuous circle of improvement.
Initially, the process of increasing system benefits will show an upward trend, but when the overall interest level reaches the highest level that society can accept, the trend will start to decrease and system benefits will tend towards the upper limit of societal acceptance.
In the context of enterprise management, the business operator is the beginning of the system and the majority of employees are the end. The interests of the employees depend not only on their own efforts, but also on the efforts of the business operator.
To maintain and improve their own interests, the employees can use stockholder meetings or congresses to establish feedback conditions, types, channels, strength, and cycles to encourage and constrain the operator, forming a positive feedback closed-loop management system.
Basic concept
The theory states that:
A behavior is deemed valuable if it results in an increase in one’s own interests, and if the increase is greater than the decrease in the interests of others.
It also posits that:
The implementation of positive feedback behavior by enterprises improves production relations and represents the development of democratic corporate management.
Positive feedback behavior is a high-yield form of internal investment.
The benefits experienced by the operators of enterprises as a result of positive feedback behavior do not come directly from the interests of employees, but rather from the market and minimizing losses.
The implementation of positive feedback behavior by enterprises can lead to a virtuous cycle, resulting in political, economic, and social stability for the country.
Function
(1) Complete the process of closure
(2) Uncertainty in control management work.
