Management is essentially a control system, so there must be feedback problems.
Feedback is an extremely important concept of cybernetics.
The feedback is that the control system sends the information out, and returns the result of the action back, and affects the re-output of the information, and plays a controlling role to achieve the intended purpose.
The cause produces results, which in turn constitute new causes, new results…
Feedback builds a bridge between cause and outcome.
This causal interaction does not have a purpose, but to accomplish a common functional purpose, so feedback establishes a close relationship between causality and purpose.
In the face of ever-changing objective reality, the key to management is whether there is sensitive, accurate and powerful feedback.
This is the feedback principle of modern management.
The feedback is divided into positive feedback and negative feedback.
The former increases the influence of the input of the system on the output, while the latter reduces its influence.
The ultimate goal of feedback is to require a response to objective changes.
When using the feedback method to control the management system, the situation is diverse.
If the target given by the system is a constant, such control is called “simple control”;
The goal given by the system is a function that changes with time. Then, such control is called “program control”;
The goal given by the system is a function that varies with other variables. Such control is called “tracking control”;
If the goal given by the system is to reach the extreme value of a function, such control is “best control”.
In the modern management, the feedback principle is used to significantly improve the functions of the enterprise management system, improve the efficiency of the enterprise, enhance the cohesiveness, driving force and competitiveness within the enterprise, and enable the system itself to generate self-exciting development functions and promote the virtuous circle of the enterprise.
In general, the system naturally has the influence and effect of the beginning on the middle and the end, and there is no influence and effect of the end on the beginning.
In practice, in order to improve system functions, people often establish certain feedback links to form the influence and role of the end on the beginning.
Positive feedback closed-loop management system is to improve business management.
When certain feedback conditions are met, a certain feedback cycle and feedback path are used to generate a pulsed benefit stream at the beginning of the system to strengthen the beginning function, thereby enhancing the intermediate function and the end function.
After the function of the whole system is improved, on the one hand, the loss of system benefits will be reduced, and on the other hand, the profit increase will be obtained from the market.
The sum of the interests of the two aspects is greater than the feedback benefit.
Therefore, not only can the benefits at the end of the system be compensated, but also the benefits can be increased.
After the benefits of the system end increase, the feedback benefits will increase accordingly.
After the cycle, the system function will be gradually improved, and the system benefits will gradually increase, which will result in a virtuous circle of system self-excitation.
In general, the process of increasing the benefits of the system will first show an increasing law.
When the overall level of interest at the end of the system reaches the highest level acceptable to society, the process of increasing system benefits will show a decreasing law, and the system benefits will slowly tend to the upper limit that society can accommodate.
As far as the enterprise management system is concerned, the operator of the enterprise can be the beginning of the system, and the majority of employees can be the end of the system.
The interests of the majority of employees depend not only on their own efforts, but also on the efforts of business operators.
In order to maintain and improve their own interests, the majority of employees can determine certain feedback conditions, feedback types, feedback channels, feedback strength and feedback cycle through employee stock holding meetings or congresses to encourage and constrain the operators, thus forming a positive feedback closed-loop management system.
The theory emphasizes:
A behavioral value is not worth doing, mainly depending on whether its own interests have increased, and whether it is less than the increase in the interests of others;
The theory holds that:
The implementation of positive feedback behavior by enterprises is to improve production relations and is the development of corporate democratic management forms;
Positive feedback behavior is a system of internal investment that has a high rate of return;
The implementation of positive feedback behavior by enterprises, the benefits of the operators are not actually derived from the interests of the employees, but only one step by the interests of the employees, the real source is the market and the loss;
The implementation of positive feedback behaviors by enterprises can encourage enterprises to enter a virtuous cycle, and the country will inevitably benefit from political, economic and social stability.
(1) Complete the process of closure
(2) Uncertainty in control management work.